Privacy Policy

PRIVACY POLICY

At trust-quality.com (“Trust Quality”), we respect the privacy of visitors and users of our website (the "Site").  The purpose of this Privacy Policy is to inform you about the types of information we gather about you when you visit or use the Site, how we may use that information, and whether and how we disclose it to anyone.  By visiting the Site and using our services and content, you are consenting to the terms of this Privacy Policy.   We reserve the right to change this Privacy Policy at any time by posting a new privacy policy at this location.  Therefore, you are responsible for periodically checking the Privacy Policy for changes.

 Please note that this Privacy Policy applies only to our Site, and not to other companies’ or organizations’ websites to which we link or to companies to which we may refer you, as an example, to companies who may provide services to you.  Those sites may collect information about you.  We do not control sites that are operated by others and are not responsible for the information practices of those sites.  This Privacy Policy does not address the information practices of those websites or operators thereof.

 

1.           Information Collection and Use

 Personal and Non-Personal Information

When you register for an account with us, place an order with us, or send us an enquiry, we will collect certain personal information from you, for example, your name, postal address, phone numbers, and e-mail addresses.  Solely for the purpose of processing payment by you in connection with your account and use of the Site, we also require a valid credit card number to be provided to us.

 

In some cases, when you use the Site, we may collect information that is non-personally identifiable information or information that, by itself, cannot be used to identify or contact you.  Examples of this type of information include the type of Internet browser or computer operating system you use, demographic information (profession, zip code, etc.), the date and time you visited the Site, the pages you accessed, the name of the website from which you linked to the Site and other anonymous data involving your use of the Site.  We use this information to analyze trends and gather broad demographic information for aggregate use.  This information is not linked to any personally identifiable information.

 

Use of Personal Information

We do not sell, rent, or otherwise provide personally identifiable information to third parties without your consent except as set forth herein, where required by law, or where it is necessary to provide our services to you (e.g. to process payment information).  We will use the information you provide to contact you, if necessary, to service your account or for other administrative purposes.  We may also access and use your information to resolve disputes, to troubleshoot problems, to enforce our Terms of Use or for marketing purposes.  In addition, for quality control and training purposes, we may monitor or record your communications with us.  You agree to comply with all local laws, rules and regulations regarding online conduct and acceptable content.

 Data Retention

We will retain your information for as long as your account on this Site is active or as needed to provide you our services.  If you wish to close your account, you may email here [support@trust-quality.com]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes or enforce the terms of this Privacy Policy or the Terms of Use.

 

Cookies

We may use “cookie” technology to track or record information about your use of the Site.  Our use of this technology will help us enhance your web experience.  Users of our Site who disable their web browser’s ability to accept cookies may not be able to successfully use our services.

 

2.           Your Use of the Site

 You must, at all times, abide by the terms and conditions of the then-current Trust Quality Privacy Policy and Terms of Use.  You must not provide to us any information that you believe is false or which may be injurious to the rights of another person.

 You must keep your username and password confidential and not share it with others.  You agree to (a) log out of your account at the end of each session; and (b) immediately notify Trust Quality of any unauthorized use of your password or account or any other breach of security.

 3.           Security

 The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Trust Quality safeguards the security of the data you send us with physical, electronic, and other procedures.  However, as it is not possible to guarantee the security or integrity of information you disclose online, we urge you to take every precaution to protect your personal data when you are on the Internet.  A user should never share his or her password with anyone.  Users should select passwords that are difficult to guess and change them frequently.  We are not responsible for non-compliance with recommended security practices.

 

4.           Agents and Service Providers

 Trust Quality may use third parties to provide certain services, including credit card processing services.  These third parties do not share, store or use your personally identifiable information for any purpose other than the purpose for which their services have been retained.  If you use Trust Quality service provided by a third party under contract with Trust Quality, we will share only the minimum information necessary for the third party to provide these services. 

 

We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to analyze, profile, and monitor customer patterns so we can consistently improve products and services and understand what may be of interest to you and other customers.

 

5.           Parties to Whom We Disclose Information

 Trust Quality does not disclose your personal information to anyone without your consent except in the following situations:

 1.           To comply with a validly issued and enforceable subpoena or summons, a court order, or as requested by other government or law enforcement authority.

2.           To investigate network abuse or a violation of our Terms of Use or other published guidelines.

3.           As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us.

4.           If you engage in (or are reasonably suspected of engaging in) any illegal activities.

5.           To provide information to affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with any requests or inquiries made by you.

 We also reserve the right to report any suspected illegal activity to law enforcement for investigation or prosecution.

 6.           How to Contact Us

 If you have any questions or suggestions regarding our Privacy Policy, please contact us via email at:

E-mail: support@trust-quality.com

 7.           Miscellaneous 

In the event that Trust Quality or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, our databases containing your Information may be one of the transferred assets.  In using our services, you consent to such transfer.

 

 

Last Updated: May 13, 2014

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